Introducing Otto!

 Yes, you can access your notification settings within the Pet Portal (or the Otto App) by clicking Account. Here, you can choose which type notifications you would or would not like to receive.

 In the unfortunate passing of a pet or if they are no longer in your care, please reach out to our clinic directly, and we will be able to update your account accordingly. 

You may be listed in multiple accounts within our practice management system, perhaps as a co-owner or emergency contact. Ask us to remove you as an additional contact to resolve this issue. 

Otto works best in Chrome. Click here to learn how to change your current default browser to Chrome for each operating system.